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This policy is effective as of 18 October 2022 and was last updated on 18 October 2022.
OurCare In-Home Health Services (“Company”, “We”, “Us”, or “Our”) respects your privacy and are committed to protecting it through Our compliance with this policy.
Your privacy is important to us. It is OurCare In-Home Health Services’ policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, ourcarehealth.com, and other sites we own and operate.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
We may ask for personal information which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
Your Rights and Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Google Analytics, Ads Conversion Tracking and Remarketing, Signals
Our website uses Google Analytics, a web analysis service by Google. In addition, our website uses Google Ads conversion tracking and Ads remarketing, Demographics and interests reporting and Google Signals, which are also services by Google.
Google Signals compiles for us multi-platform data reports on Google users that have enabled personalized advertising in their Google accounts.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website and Internet use.
The Google Ads conversion tracking cookies ordinarily remain enabled on your computer for around 30 days. If you visit our website during this period, both Google and we will be informed that you saw the displayed advertisement.
In case that you use a Google account, Google can, depending on the settings stored in your Google account, associate your Internet and browser cache with your Google account and use information from your Google account to personalize advertisements. You must sign out of your Google account before visiting our website if you do not want this association with your Google account.
If you have enabled personalized advertising in your Google account, Google will be able to prepare data models and reports on website habits, which show for instance on which device you first clicked on an advertisement and on which device any eventual purchase took place. These data models and reports are based on random samples and are pseudonymised to ensure anonymity, which means that we are unable to draw any conclusions as to the identities of the individual Google users.
In addition, our website uses remarketing tabs for marketing purposes (also the “Facebook Pixel”) by Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA (“Facebook”). This tag establishes a connection between your browser and a Facebook server when you visit our website. Facebook therefore receives information that you have accessed our website with your IP address.
If you are a member of Facebook and have made the appropriate privacy settings on your Facebook account, Facebook will also be able to associate the information stored with us about your visit with your personal account, which it can use for the targeted display of Facebook Ads.
You can access and change the Privacy Settings for your Facebook profile at any time.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details:
We have been with Our Care of Florida for two years now. It has been a very good experience. They do household, they do personal care with my wife, and they do respite for me. My wife is a fall risk. At this time, she is in a wheelchair and she needs somebody with her at all times. Most of the caregivers have been very good. Since my wife is fully aware, fully conscious and very capable, we're particular about who comes into the home. Our caregivers have been very sensitive and just very willing to assist us right from the beginning. They're good with their caregivers, and they're good with us as well. They're right on top with things. The people who are heading our care really have their hearts in it.
I have been using Our Care of Florida for a few months now. My experience with it has been very good. They provide me with pretty much anything I need, back and forth to the doctor's. Here, they assist me with bathing and dressing because I'm having difficulty with those. With this Covid19 and my health issues, I don't get out too much, and I stay primarily at home. My family feels comfortable with them coming in to assist me. I'm very articulated about it because I'm a retired RN. The care has been immaculate, I would say. One of the administrators is very articulate about checking and making sure everything is OK. She is also calling periodically, and I can always call her. I think the agency is what we need.
Our Care has provided the sweetest and most caring people that I have ever met. I can honestly say they are loving and loved by my husband. I have seen a big difference in him since he has consistency in his care. Thanks to Keelie and Stephen!
I highly recommend Our Care, we had them for our dad and I just can’t say enough about them, they are wonderful and caring, the girls that came in the home were fantastic, caring individuals, because of them we were able to keep my dad home and comfortable until he passed. Please don’t hesitate to use them.
Stephen joined OurCare in 2017 in order to establish the first OurCare office in Sun City Center, FL. During his 10 years in the home health care industry Stephen has focused on the importance of developing strong and meaningful relationships with his teams and translating that into quality in-home care by inspiring those around him. His fundamental belief is that if we can inspire and empower those that we lead then those that we serve can expect to benefit from their full potential.
Before OurCare, Stephen opened and developed over half a dozen home care markets and established his organizations as the preferred providers in each market. Through his success he was able to learn and grow as a leader and innovator in the home care industry. He aspires to help others succeed and grow both personally and professionally and uses home care as his vehicle to achieve this. With this at the core of his being, Stephen brings communities of clients, caregivers and family members together in order to facilitate trusting, long lasting and mutually beneficial relationships.
Stephen has been in and around the Sun City, FL community since 2010 and continues to pursue his mission there with OurCare of Florida. He currently resides in Tampa, FL with his wife Ashley and dog Winston with hopes of children in the near future.
Kate started with OurCare in 2015, working closely with Andrew, with the hopes of making a better home care experience for client’s and their families. Home care is more than just someone coming into a client’s home to help with daily tasks. It’s about building a personal relationship with the client’s while maintaining their dignity and independence.
Prior to joining the OurCare team, Kate worked in nursing field for over 12yrs. Her experience includes sub-acute care, nursing homes, working with adults and children with physical and intellectual deficits, and finally home care. Kate has spent the last 8 years in home care, whether working as a shift nurse giving hands on care, or in the director capacity, educating and guiding aides and nurses on delivering the best care possible. Home care has been the most rewarding experience a nurse could ask for, as client’s have a better quality of life in their own homes than in a facility.
Kate continues to strive toward providing compassionate care with OurCare, with the support of her husband and daughter.
Danny Murray began his healthcare career in 2007. Early into his professional journey, Danny learned that he mostly enjoys working conjunctively with clinical and nonclinical healthcare professionals to create and deliver the best possible levels of care to the members of our communities in need.
Danny joined the OurCare team in August of 2020 where he has established the first OurCare office in Texas. We were excited to learn of the synergies between the company’s values and his. Danny brings with him a proven track record in developing teams by instilling cultural values and creating models of excellence in productivity, operations, and exemplary customer service. As do the other members in the OurCare team, he is passionate in working with professionals to upgrade levels of service and create a culture of pride and performance.
Danny currently lives in Dallas, TX with his wife, their young daughter, and Nahla the Great Dane. Danny’s wife, Stephanie, is a Licensed Medical Social Worker and values similar passions in helping others as Danny does.
Andrew founded OurCare on the principles that the traditional home health care model was antiquated and inefficient, thus leading to poor patient satisfaction and caregiver retention alike. In observation of these inadequacies, Andrew set out to build a team of likeminded, and experienced professionals that could assist him in the development in what today is known as OurCare In-Home Health Services. By utilizing the resources and technology of today and harnessing its devotion to the communities in which it serves, OurCare has been able to successfully blend an innovative approach to the traditional home health care industry. By doing so, OurCare has revitalized the patient experience, is rated among the top employers in the home health industry, and is building its reputation within the communities in which they serve.
Prior to OurCare, Andrew worked within the home health care industry where he honed and developed his skills and insights. Andrew held such titles as Director of Business Development, and Director of Operations to name a few. An admitted serial entrepreneur, before entering into the home health care industry Andrew founded, cofounded, purchased and exited various businesses, many of which were in the retail and technology space.
Andrew continues to devote his time and resources to the development of OurCare. He resides in the greater Sarasota area with his wife and two young children.
Domenic graduated from St. John’s University in 2010 with a bachelor’s degree in Healthcare Administration. Originally a pre-law major, he decided to change paths after an impactful healthcare elective where he saw the ability to help people in a greater volume, rather than the one on one role of an attorney.
Shortly after Domenic graduated his father was diagnosed with stage 4 lung cancer. He withdrew from his graduate program in the fall of 2010 to become his father’s full-time caregiver until he passed away in January of 2011. Through tragedy, he was able to see a potential opportunity to help improve the lives of families in their most vulnerable time and decided to apply for positions in the homecare industry.
For two years he was a recruiter at Maxim Healthcare Services and was able to learn about in industry and state specific regulations in greater detail. Faced with a promotion, he decided to resign from Maxim and invest his entire inheritance in OurCare with the ultimate goal of Empowering Communities by Inspiring the Spirit of Human Connection.
Domenic is a current, and life-long NYS resident finishing his MBA at Iona University. He is actively involved with all of the day to day operations of OurCare as well as fully committed to the future success of the organization and all of its members.